Microsoft refunds $8000 to teen’s father for ‘accidental’ Xbox purchases

Arif Bacchus

Xbox One

You might want to be more careful when purchasing in-game items. As we previously reported, December 23rd 2015, a Pembroke, Ontario father received a credit card bill for $8,206.43 after his son made in-game purchases in a FIFA Soccer game using a credit card intended only for emergencies. Microsoft, however, has since then refunded the amount to the father.

“It floored me. Literally floored me, when I’d seen what I was being charged,” said the father Lance Perkins to CBC News earlier this month.

The son, however, mistakenly believed the in-game purchases were a one-time fee for the game and admitted to using the credit card. The father originally called his credit card company and they told him nothing could be done about the bill unless he wanted his son to be charged with fraud. Something similar was initially said by Microsoft in an email, until the father explained that his son was a minor. He has since thanked Microsoft for removing the charges, saying, “Let’s thank (Xbox) for making that choice.”

The bad news for the son?

There will never be another Xbox system — or any gaming system — in my home,” says the father.