Sony CEO Apologizes, Offers Insurance Policy


Sony’s CEO announced today that he was sorry for the inconvenience and concern caused by the massive security breach which caused the PlayStation Network to be shut down and credit card information for nearly 77 million users to be compromised.

Recently, Sony shut down its Playstation Network due to a massive security breach. “We have discovered that between April 17 and April 19, 2011, certain PlayStation Network and Qriocity service user account information was compromised in connection with an illegal and unauthorized intrusion into our network. While there is no evidence at this time that credit card data was taken, we cannot rule out the possibility.” Sony shut down its PlayStation Network on April 20 due to the breach.

Today, Sony’s CEO, Howard Stringer, apologized for the “inconvenience and concern” caused by the security breach that potentially included the credit card information of nearly 77 million users to be compromised. Stringer also said that his company was working on investigating the breach and fixing the attack. “We are absolutely dedicated to restoring full and safe service as soon as possible and rewarding you for your patience.”

Sony will also offer a $1 million insurance policy per user which will cover legal expenses, identity-restoration costs, and lost wages that occur after data is stolen.

Many users were upset that Sony did not notify its users of the breach. However, Sony has an explanation for their actions. “I wish we could have gotten the answers we needed sooner, but forensic analysis is a complex, time-consuming process. Hackers, after all, do their best to cover their tracks. It took some time for our experts to find those tracks and begin to identify what personal information had, or had not, been taken,” said CEO Stringer.

Read more about the security breach here