Outlook on the web is getting suggested replies and text predictions features

Laurent Giret

Outlook on the web, the webmail for Office 365 commercial customers, is getting a bit smarter this month. Indeed, Microsoft has started rolling out two new features that should help you save some time, with suggested replies and text predictions (via Thurrott.com).

With Suggested replies, Outlook on the web will be able to provide users three related answers for messages that can be addressed with a short response. This feature launched first in North America for English-speaking users, but it’s now rolling out to customers in Europe with support for French and Italian.

Text predictions is the other new smart feature coming to Outlook on the web this month. “Using smart technology, Outlook will predict text while you type. Just use the Tab key to accept the text prediction,” the company explained on the Microsoft 365 roadmap. Google’s Gmail had a similar “Smart Compose” feature for quite some time, so it’s nice to see Outlook on the web finally catching up.

If Text predictions are already available for you, be aware that you can turn them off in Settings > View all Outlook settings > Mail > Compose and reply > Text predictions. Do you think Text predictions and Suggested replies can help you be more productive, or do you think old-school email users will likely ignore them? Let us know in the comments below.