Microsoft responds to reports of hacked Xbox LIVE accounts

Zac Bowden

Earlier this week, users of Microsofts Xbox LIVE service reported that their accounts had been accessed and used to purchase Microsoft Points to spend on 2 particular games, FIFA 11 and FIFA 12. Microsoft has today responded to the current situation.

The Xbox LIVE accounts that were accessed we’re all used in a similar pattern, to purchase and spend Microsoft Points on EA’s ever popular game FIFA 11 and FIFA 12. One user reported:

“I found out that I’ve had 5000 then 500 MS points bought on my credit card. Better yet, all the points including the 120 I had already on my account are gone …all spent on FIFA 12 content packs yesterday afternoon while I was at work. Not only that, but my account now has 35 FIFA 12 achievement points on it !!! Never played the game in my life – hate football.”

Many users have also reported similar things, reports are appearing in many gaming sites including the Xbox Support forums. Microsoft today came out with a response on the current situation.

“We do not have any evidence the Xbox LIVE service has been compromised. We take the security of our service seriously and work on an ongoing basis to improve it against evolving threats. However, a limited number of members have contacted us regarding unauthorized access to their accounts by outside individuals. We are working with our impacted members directly to resolve any unauthorized changes to their accounts. As always, we highly recommend our members follow the Xbox LIVE Account Security guidance provided at to protect your account.”

What are your thoughts on this? Do you think these accounts were ‘hacked’ or just logged into? Leave your comments below!