[Updated] Microsoft is investigating messaging issues within Microsoft Teams this morning

Laurent Giret

If you have trouble using Microsoft Teams this morning, you’re not alone. Microsoft announced an hour ago that it’s “investigating messaging-related functionality problems within Microsoft Teams,” and that’s a pretty bad way to start the new week.

According to Downdetector, the issues seem to be affecting users in Europe mostly, though this outage is apparently not as bad as the one that happened last month when Teams went down after Microsoft forgot to renew an authentication certificate. As of this writing, we’re able to use Teams just fine from France, but your mileage may vary.

Microsoft Teams has become a critical tool for companies as the recent coronavirus outbreak is forcing many employees across the world to work from home. Microsoft also made Microsoft Teams’ premium features free for everyone for the next six months, which should help drive usage of the product.

We’ll continue to monitor the situation and we’ll update this post once Microsoft shares new information. In the meantime, let us know in the comments if you also have trouble using Microsoft Teams this morning.

Update 7AM ET: Microsoft has just announced on Twitter that chat issues in Teams should now be fixed.

Update 11:45 AM ET: Microsoft has received reports from users saying that Teams is still affected by messaging issues, and the company is still investigating. We’ll update this post is we learn anything new.

Update 3:05 PM ET: Microsoft said that things should now go back to normal. “We’ve rerouted user connections to alternate systems and our monitoring indicates that impact is mitigated,” the company said on Twitter.