Microsoft’s Bing Chat recently faced user scrutiny over its 30-turn conversation limit. Some users requested an increase to 40 or 50 turns, especially for tasks like research papers.
Mikhail Parakhin from Microsoft who testified that Apple used Bing as leverage to get a better deal from Google, responded to the turn increase stating that very few users reached the 30-turn limit. He explained that the limit is a reminder to start a new conversation when the topic changes, and that automating it would slow things down.
Nobody hits 30, like, seriously – I do paper research all the time, never get even close. At this point it's more of a bot throttling mechanism and a reminder to start a new conversation since the topic is unrelated. Could be automated, but then it's an extra model call – slower.
— Mikhail Parakhin (@MParakhin) September 22, 2023
Users also suggested increasing the daily message limit instead of the turn count, believing that a high turn limit could discourage chats.
The debate raises questions about the practicality of Bing Chat’s turn limit. While some find it adequate, others think an increase would improve the experience, particularly for extensive tasks like research.
It is also important to consider the potential for abuse of Bing Chat. For example, users could use Bing Chat to generate spam or malicious content. Microsoft needs to put safeguards in place to prevent this from happening.
Whether Microsoft will make any adjustments in response to user feedback remains to be seen. This discussion underscores the evolving nature of AI chat services and the challenge of balancing user convenience with conversation management.