HP issues battery recall for some of its laptops sold in last 2 years

Arif Bacchus

HP

According to TechRadar, HP is issuing battery recall notices for some of its laptops sold in the last 2 years. The recall is due to a serious safety concern, where the battery inside the units could overheat or melt. This is not a first for HP, as last year the company also recalled 100,000 laptops for similar battery overheating concerns.

Only 0.1% of computers sold globally between 2015 and 2017 are impacted by the recall, which is still a substantial amount. The HP ProBook, HP ZBook, HP x360, HP Envy m6, HP Pavilion x360 laptops are all included on the recall list, and you can check the full list on HP’s website. For extra safety, you also can also download this program, and check if your battery is impacted by the recall.

HP issued the following statement on the recall:

“The quality and safety of all HP products is our top priority. We recently learned that batteries provided by one of our suppliers for certain notebook computers and mobile workstations present a potential safety concern. We are taking immediate action to address this issue including a voluntary recall and replacement of the batteries.”

Battery recalls are just the latest problems for HP. At the end of last year, the company faced criticism in the press for including spyware onto the PCs of consumers without their permission. It was all over the HP Touchpoint Analytics Service, which hogged up system resources, gathering telemetry and other data and sending it to HP without the user knowing.