Malwarebytes, a renowned player in the field of real-time cybersecurity, has recently shared the findings of its consumer pulse survey. The survey revealed significant apprehension surrounding ChatGPT, with an alarming scarcity of optimism.
The main challenge ChatGPT faces primarily resides in the limited confidence exhibited by users concerning its precision and dependability. As per the survey findings, a mere 10% of the participants expressed trust in the information generated by ChatGPT, whereas a significant 63% disagreed. A similar sentiment was observed regarding the accuracy, with only 12% agreeing that the data produced by ChatGPT is reliable, while the majority, 55%, disagreed.
In addition to worries surrounding trust and accuracy, 81% of the respondents perceived ChatGPT as a potential threat to safety and security. Among them, 52% advocated for a temporary halt in ChatGPT development until regulations catch up—an opinion that resonates with concerns raised by influential figures in the technology industry.
Furthermore, only 35% of participants expressed familiarity with ChatGPT, notably lower than the 50% who indicated otherwise.
According to Mark Stockley, Cybersecurity Evangelist at Malwarebytes, the AI revolution has gradually gained momentum for quite some time. Various specialized and focused applications have achieved remarkable success without eliciting this level of skepticism.
At Malwarebytes, Machine Learning and AI have been used for years to help improve efficiency, identify malware, and improve the overall performance of many technologies. However, public sentiment on ChatGPT is a different beast, and the uncertainty around how ChatGPT will change our lives is compounded by the mysterious ways in which it works, he added
Between May 29 and May 31, 2023, Malwarebytes conducted a pulse survey of its global newsletter readership through the Alchemer Survey platform. The survey garnered responses from a total of 1449 individuals.