Early last week, a bunch of reports emerged online indicating that the cameras in Arm-powered devices, including Microsoft’s Surface Pro X weren’t working properly. According to information shared on Reddit forums, the issue persisted despite numerous attempts by the users to update their camera drivers on their ARM-powered devices.
Luckily, Microsoft has since updated its Windows Release Health dashboard with a temporary fix for this specific bug. Per the company’s findings, devices running on Qualcomm 8cx Gen 1, Qualcomm 8cx Gen 2, Microsoft SQ1, or Microsoft SQ2 processors were the ones affected by this issue. However, the company disclosed that the issue didn’t impact USB cameras or webcams, regardless of whether they are linked to affected devices.
To bypass the 0xA00F4271<MediaCaptureFailedEvent> (0x80004005) error when trying to launch the camera app on your ARM-powered device, Microsoft has issued a critical troubleshooter that’s designed to patch this bug. Users affected by this issue don’t need to do anything to apply this fix, though you can check if it has been applied via your device’s troubleshooter history as highlighted below:
Hardware and devices troubleshooter
Automatically change system settings to fix a problem on your device
