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  3. Microsoft acknowledges Windows Backup compatibility issues, promises update

Microsoft acknowledges Windows Backup compatibility issues, promises update

Devesh Beri Devesh Beri
October 2, 2023
2 min read

As reported by Neowin, Microsoft has acknowledged that using Windows Backup with Azure Active Directory (AAD) or Active Directory (AD) can result in errors. The software is primarily designed for consumer devices linked to personal Microsoft accounts (MSA). This means that organizations and scenarios that don’t support personal MSAs or have configured Group Policies to block them won’t be able to use the service.

Windows Backup is a built-in system component in Windows 10 and Windows 11, which is specifically designed to assist users in backing up their data to the cloud. This feature provides an integrated solution for backing up files, folders, settings, credentials, and applications to cloud storage via a single interface.

While allowing users to uninstall the Windows Backup app in such cases would be logical, Microsoft has clarified that this is not possible since it is considered a system component. However, Microsoft has reassured affected users that they are actively working on a Windows update to hide the Windows Backup app on unsupported configurations. This means the app won’t appear in the “All apps” or “Installed apps” lists.

The fact that Microsoft is working on an update to hide the Windows Backup app on unsupported configurations is a positive step. This approach can help avoid confusion for users and administrators who may encounter errors or limitations when attempting to use Windows Backup in environments where it’s not supported.

However, it’s worth noting that the app will still be installed on machines running the Pro, Education, or Enterprise SKUs of Windows 10 and Windows 11.

via XDA Developers

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