TM story Launches Frameworx 10 to Beat the Revenue Crunch


New release of flagship standard provides blueprint for entire back-office

MANAGEMENT WORLD AMERICAS, ORLANDO, FL, NOVEMBER 9, 2010—TM Forum today announced the release of Frameworx 10, the latest version of the Forum’s suite of industry standards that enables service providers and suppliers to reduce risk, lower integration costs, and speed time-to-market. Already adopted by 18 of the world’s top 20 service providers, Frameworx is fast becoming the industry standard for enterprise IT and process architecture.

Frameworx serves as a blueprint for a service provider’s entire operational back-office, defining the standard process and information models required to run a service providers’ business. Today’s announcement marks the first in a series of releases along a newly established roadmap for the Frameworx standards, based on service provider needs and priorities.

This latest release of Frameworx is fully aligned with other key IT industry standards such as ITIL (Information Technology Infrastructure Library) and Services Oriented Architecture (SOA). It expands and integrates the Forum’s NGOSS standard, combining the Business Process (eTOM), Information (SID), and Application (TAM) Frameworks into a full enterprise IT and process architecture.

Developed through TM Forum’s unique collaborative R&D methodology, Frameworx 10 is the result of extensive collaboration between the Forum’s 750-strong corporate members. This new version is comprised of:

– Information Framework (SID) version 9.0

– Application Framework (TAM) version 4.0

– Business Process Framework (eTOM) version 9.0

– Integration Framework version 1.0

2011 will see the next release of Frameworx which is already in development and includes enhancements to the Application and Business Process frameworks to support cyber security management requirements for complex networks and a suite of additional features.