A recent July tradition over at Microsoft has become the announcement and implementation of some sort of structural reorg within the company. Back in 2016, there was the Nokia/Microsoft shakeup, followed by a new division classification for fiscal reporting in 2018, then a reorg within the Azure and Windows divisions in 2019, and in 2020, the company is shifting chairs on its decks to focus on field sales.
According to a report from journalist Mary Jo Foley over at All About Microsoft highlights a recent change within the walls at Microsoft where the company is looking to improve its customer use and engagement across its product and services portfolio.
Microsoft officials are shooting for more support-role clarity and improved “right-sizing” of customer support plans with these latest moves.
In addition to shifting titles and daily work focus of current employees, Foley also believes that Microsoft is also on the brink of establishing a new Microsoft Consulting arm that will presumably expand its field sales teams product offerings.
However, unlike in 2017 where thousands of employees were let go, the new reorg doesn’t appear to be accompanied by the customary downsizing Microsoft reorgs have been known for. From what Foley has deduced from sources, not much more beyond the usual churn will be expected of employee loss during this most recent transition.
Microsoft should be discussing the details of this new reorg as soon as its next investors call later this month.