Microsoft reverses OneDrive photo storage policy amid user feedback

Devesh Beri

Microsoft had announced plans to modify the way OneDrive photos and photo albums data counted against users’ overall cloud storage limit, where Outlook attachments and inline images became part of the 5GB storage quota. The update was initially slated to launch on October 16, 2023.

This change led to issues for some users who found themselves unable to send and receive emails due to exceeding their storage limits.

However, Microsoft has decided against proceeding with the update after receiving feedback. As a result, the current photo album experience will remain unchanged.

Starting February 1, 2023, Microsoft 365 apps and services will begin using cloud storage to store attachments and OneDrive data.

Microsoft communicated these changes to users via email (as noted by, explaining that data from photos saved in the Gallery and albums would count separately against the total storage quota.

Microsoft will gradually introduce changes to display your cloud storage quota in app settings, Windows settings, and Microsoft accounts starting from February 1, 2023. If you don’t see the new storage experience in your settings right away, don’t worry, as it should become available over the coming weeks.

This update clarifies that Microsoft has reconsidered its plan to count photos twice in OneDrive storage, ensuring that users’ photo storage experience remains unchanged.

via Neowin