Microsoft is investigating undeletable emails issue in

Rabia Noureen

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Microsoft has acknowledged an issue with its service causing deleted emails to reappear in the inbox (via Bleeping Computer). The company says that it’s already working on a fix for all affected users, though there’s no ETA yet.

“In the meantime, if the emails being reverted are coming from connected accounts you may be able to go to the Inbox of the originating account and delete the email to workaround the issue. For example, if you have a Gmail connected account, go to and delete the email from there,” Microsoft explained on its Windows Support site.

At this point, it’s hard to know if this undeletable emails issue is affecting many users right now. Also, there’s no workaround available for users with a standard account yet, and they may need to wait until Microsoft deploys a fix.

Have you been affected by this incident recently? Let us know in the comments below.