Latest firmware update for Surface Duo might do you more harm than good

Kevin Okemwa

Surface Duo 2

Microsoft regularly releases firmware updates for its Surface devices, and May’s update is right on schedule. The company uses updates for drivers and firmware to fix bugs that might have been affecting the device’s performance negatively.

And while these updates are designed to ensure that your Surface device is functioning properly, however, several complaints have been lodged by Surface Duo owners highlighting issues with the latest update for the entry,

Per the changelog for both the first and second-generation Surface Duo, the update doesn’t ship with any new features but it does include the usual improvements and fixes:

The update addresses scenarios outlined in the Android Security Bulleting for May 2023.

However, it does ship with one known issue. Microsoft has indicated that there have been several reports from users citing that their foldable devices are booting into recovery after downloading and installing the latest firmware update.

Several Reddit users have also indicated that their handheld devices started rebooting randomly after applying the update to their devices. The users further explained that they then received a prompt to factory reset their devices. However, some users have also indicated that restarting their devices multiple times helped them bypass this issue.

Microsoft is yet to comment on the matter and but we’ll keep an eye on the story as it develops and equally keep you updated when we know more about it.