If Microsoft began shipping the HoloLens 2 mixed reality headset to enterprise customers back in November 2019, Microsoft didn’t make it immediately available to all customers due to a slew of hardware and software issues. We reported earlier this year that Microsoft is investigating display issues that affected some early units. Now it looks like the company is all set to address this problem soon.
In a new support page, Microsoft has provided some additional clarity around the display issues and promised to make some noticeable changes to its HoloLens 2 headset in the coming months (via Neowin). The company noted that it’s working on software improvements to boost image quality, and these updates will be delivered automatically through software updates.
The support page indicates that three major changes are expected to arrive in upcoming updates, and the list includes Automatic Eye Position, Color Calibration Improvements, as well as Reading Mode. The automatic eye position capability seems to be the most interesting improvement on this list, and it will allow HoloLens 2 to carry out eye calibration in the background. More specifically, it should eliminate the need to run eye calibration for active color correction to function.
Moreover, Microsoft has also acknowledged a problem with HoloLens 2, where dimmer colors pick up a red tone. The company has promised to deliver Color Calibration Improvements to resolve this issue.
“We’ve characterized the laser illumination curves at these dimmer colors and are working to offer a user calibration procedure. The result will be more color accuracy across the brightness spectrum. It will not change the appearance of white backgrounds at full brightness. We continue to advise use of dark mode design patterns in apps,” the company explained.
Finally, HoloLens 2 is also getting a new reading mode feature that will help make reading a more comfortable experience for customers. Notably, these improvements are still a work in progress, but it shouldn’t be too much longer until the new update is out to customers. In the meantime, if you are experiencing display issues, follow the troubleshooting steps mentioned in the support document to ensure the highest visual quality of holograms presented in displays.
