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  3. Xbox LIVE downtime on April 13th was due to a ‘network configuration problem’

Xbox LIVE downtime on April 13th was due to a ‘network configuration problem’

Ron Ron
July 16, 2019
1 min read

Xbox Live

On April 13th, early Saturday afternoon, Xbox LIVE users began experiencing sign-in issues with the service. Microsoft issued a statement immediately thereafter claiming that the company was working hard on a fix.

“We’re still hard at work fixing the issue members are having signing into Xbox LIVE. Thank you for your patience during this time. Keep checking back every 30 minutes for an update on our progress,” Microsoft had stated in a Tweet on Saturday.

This outage resulted in crippling the Xbox console from playing in any multiplayer games, or accessing any entertainment apps such as Netflix and YouTube. Microsoft has offered a statement regarding the outage and blames a ‘network configuration error’ as the culprit.

“The Xbox LIVE service outage on 13 April resulted from networking misconfiguration during routine maintenance and was in no way related to false claims of hacking the service,” Microsoft stated. Rumors went wild about a possible hacking of the service, which resulted in the service being down for a few hours. That of course turned out to be false.

So there you have it. The service should be up and running at 100% by now. Go get your game on!

GeekWire

Further reading: Microsoft, Xbox

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