Service outages affecting Outlook.com, Exchange users in Europe

Microsoft has acknowledged service outages for Outlook.com and Exchange users in Europe. After investigating the issues this morning, the company said that it has been restoring service but it doesn’t have a time of recovery yet.

We are investigating https://t.co/ZUfyjth6sU issues for some customers in Europe. Please check for more information under OL119734.

— Office 365 Status (@Office365Status) September 18, 2017

We are investigating an Exchange issue for some customers in Europe. Please check for more information under EX119738.

— Office 365 Status (@Office365Status) September 18, 2017

We’re restoring service for EX119738 and OL119734. We don’t have an estimated time of recovery yet.

— Office 365 Status (@Office365Status) September 18, 2017

Office 365 users can can learn more about the Exchange outage by checking the Office 365 admin center and mobile app. For Outlook.com users, you can get updates on the dedicated Twitter account or the Service Health page.  The email service is currently affected by two issues, with some users struggling to connect to Outlook.com and others not being able to receive and send emails.

The Outlook.com outage seems to mostly affect Western Europe according to DownDetector.

Have you been affected by these outages today, or are you still able to access your Outlook.com or Exchange email account? Let us know below.

Further reading: Exchange, Microsoft, Outlook.com, Service Outage